Shipping policy

Shipping Policy – Atlantic Perfumes UK

This Shipping Policy forms part of our Terms of Service and should be read alongside our Refund Policy.

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Order Processing Time
All orders are processed within 1–2 business days (Monday to Friday), excluding public holidays.
Orders placed after 2 PM or on weekends/holidays will be processed on the next working day.

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Shipping Rates & Delivery Times

United Kingdom
Standard Delivery: 2–4 business days
Express Delivery: 1–2 business days

Shipping charges are calculated at checkout based on your location and selected delivery method.
Free shipping may be offered on selected orders or promotions and will be shown at checkout.

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Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking details.

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International Shipping
We may offer international shipping to selected countries.
Delivery times vary depending on destination.
Customers are responsible for any customs duties, taxes, or import charges.
Delays may occur due to customs processing.

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Shipping Delays
Delivery times are estimates and not guaranteed.
Delays may occur due to courier issues, weather conditions, customs, or high-demand periods.
We are not liable for delays once the order has been dispatched.

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Incorrect Address
Please ensure your shipping details are accurate at checkout.
We are not responsible for orders delivered to incorrect or incomplete addresses.

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Damaged or Lost Items
If your order arrives damaged or is lost in transit, contact us within 48 hours of delivery at [email protected].
We will investigate and assist accordingly.

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Delivery Responsibility
Once your order has been handed over to the shipping carrier, ownership and risk pass to the customer.

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Contact Information
Atlantic Perfumes UK
Email: [email protected]
Address: 56 Wellfield Road, SW16 2BP, London, United Kingdom
Phone: +44 7386 143659